FAQs

Only the X95 and the X99 masks require the usage of filters.

Please watch this video for more detailed instructions.

Please watch this video for more detailed instructions.

The X99 filter causes much confusion because it is folded in half. Due to the thinness and texture of the material, the filter is often stuck together when it arrives in the package. However, the filter does separate from the small straight edge (to the right of the PM2.5 pictured above) and then inserts into the side flaps of the mask.

This is the correct filter for your X99 mask:

They are PM2.5 Carbon Activated Filters, made of 5 layers activated carbon filter and nonwoven cotton activated carbon.

The mask is equipped with three filter layers:

This unique filter system is the key allowing Debrief Me masks to perform better and last longer.

• Hand wash the Mask at least once a week or unless necessary. If used for long periods of time in a very dusty and smoky environment, wash the Mask daily.
• Wash with warm water and soap/powder/mild detergent or non allergic laundry. Do not use washing detergent as many contain natural or synthetic bleach that can fade the Mask.
• Do not bleach.
• Air dry to preserve shape.
• DO NOT WASH THE FILTERS. Once you’ve reached the maximum hours of use according to the conditions (see question for more details.) for HOW LONG DO THE FILTERS LAST? more details), you should throw the filter away.
• X99 Masks can be washed together with the breathing valve. No need to remove the valve, it can be washed with flowing water.

X99 anti pollution mask - washable & reusable w/ 2 replacement filters

• High-quality polyester-cotton blend
• Nose Guard
• Neck Buckle
• Breathing Valve

X95 anti pollution mask w/ 2 carbon activated filters

• High-quality polyester-cotton blend
• Adjustable earloop
• Non-latex Straps

Premium everyday face mask - 3x powerful protection

• SUPER SOFT 100% Cotton
• 100% melt-blown non-woven Polypropylene
• Knit fabric with water-resistant treatment and with non-itch moisture management

Everyday™ face fask – latest cutting-edge 100% cotton

• SUPER SOFT 100% Cotton
• Lightweight and perfect for the summer
• Adjustable earloop

Anti pollution x99 and x95 filters (x99 and x95 masks)

• Spunbonded Cloth
• High-Efficiency Filter Cloth
• Activated Carbon

Premium Everyday Face Mask - 3X Powerful Protection and EVERYDAY™ Face mask - Latest Cutting-Edge 100% Cotton don't have nor require filters on the masks.

The X95 Filters will not fit to the X99 Masks since they differ in shape and vice versa.

Anti Pollution Mask Outdoor Protection Epic X95 - Filters 10 - (X95 Mask) are more rectangular in shape and can only fit to the X95 Masks.

The Anti Pollution X99 Filters- Filters 10 - (X99 Mask) are more of a hexagonal / triangular shape and can only fit to X99 Masks.

Each Debrief Me Mask comes with 2 free Filters.

• X95 mask - 2 replacement filters included
• X99 mask - 2 replacement filters included

Premium Everyday mask and EVERYDAY™ Face mask do not require the use of filters. Filters are also sold separately. Click here to buy filters.

You can use the same filter in different days/situations, but always respecting the maximum time of use according to the conditions, as indicated below. So, for example, if you use the mask everyday for 2 hours while exposed to heavy smoke, you will be able to use the same filter for 10 days (2 hours per day X 10 days = 20 hours, maximum time when exposed to heavy smoke, grain bins, off-road, etc).

Yes, we do sell replacement filters in one pack.

• 10 filters for Adults X95 Anti Pollution Mask
• 20 Filters for Adults X95 Anti Pollution Mask
• 10 Filters for X99 Anti Pollution Mask

The OSHA respirator standard prohibits tight-fitting respirators from being worn by workers with facial hair. Facial hair can interfere with the sealing protection of the mask. Some studies have shown that even a day or two of stubble can begin to reduce protection.

• People suffering from Asthma and animal allergies.
• People who love DIY work such as woodworking and sanding and gardening.
• People exposed to high air pollution in big cities.
• Travelers to unknown regions with unexpected air quality.

No, the child masks are recommended for children ages 6-14 years old.

Our masks can help prevent the spread of infection or illness. However, it is recommended to use a disposable mask for virus and bacteria protection. We recommend the 3M brand.

No, we are not, but we do use the same filtration technology. If your work requires a NIOSH certified mask, we recommend the disposable models from 3M.

The Environmental Protection Agency (EPA) clearly defines PM as a mixture of solid particles and liquid droplets found in the air. The EPA splits PM into two categories, 10 micrometers and 2.5 micrometers. PM10 is defined as inhalable particles with diameters below 10 micrometers. PM2.5 is defined as fine inhalable particles with diameters below 2.5 micrometers. For reference, a single piece of human hair is about 70 micrometers and the human eye cannot see particles smaller than about 40 micrometers.

Particulate matter can be created by many different sources with some of the most common being construction sites, unpaved roads, complex chemical reactions, and smokestacks. The EPA strictly regulates PM because of the danger to public health.

Refers to atmospheric particulate matter (PM) that have a diameter of less than 2.5 micrometers, which is about 3% the diameter of a human hair. Commonly written as PM2.5, particles in this category are so small that they can only be detected with an electron microscope.

Fine particulate matter (PM2.5) is an air pollutant that is a concern for people's health when levels in the air are high. Outdoor PM2.5 levels are most likely to be elevated on days with little or no wind or air mixing.

• The mask DOES NOT supply oxygen and must be used in areas with enough oxygen to support life.
• DO NOT use against industrial chemicals or oil-based particles such as paint.
• DO NOT use this mask for protection against the inhalation of silica.
• DO NOT use this mask for protection against the inhalation of asbestos.
• DO NOT attempt to reuse the filter if exposed to mold.
• DO NOT use this mask for non-organic chemicals.
• DO NOT use the Mask if breathing becomes more difficult than normal.
• DO NOT modify this mask in any way.
• DO NOT wash the filters. Once you’ve reached the maximum hours of use according to the conditions (see question 8 under the Instructions/Items details section for more details), you should throw the filter away.
• The Mask must be washed with warm water and soap/powder. Do not use iron to dry.
• The mask must fit properly for effective filtering.
• If breathing becomes difficult or other distress occurs, leave the work area immediately and remove the mask.
• Facial characteristics and facial hair may reduce the effectiveness of the mask.
• Inspect the mask before each use to ensure there are no holes in the breathing zone and no damage to the mask.
• Failing to follow all instructions and limitations of use for the mask can reduce the masks effectiveness and could result in sickness or death.

We accept PayPal, Mastercard, Visa, AMEX, Discover and Amazon Pay.

The delivery of speed is up to 5 days - we will do our best to make sure you receive your product as soon as possible, so it might take less. 

We offer a 60-day exchange or money-back guarantee on our products. To be eligible for a return, we do require any returned merchandise to be in good condition, and the return process must be initiated within 60 days of original purchase.

We offer the possibility of exchanging the product. We will need:

• The original order number
• The reason for the return
• The replacement item (must be of equal or lesser value than the initial purchase) that you would like to receive.

To initiate a return for a refund, please contact us via email at info@debriefme.com. We will provide you with the address to send your return. Please be advised, the return and refund process can take up to 10 business days to complete, and refunds will be issued to the original method of payment only.

We will need:

• The original order number
• The reason for return

It's that simple!

If you are not thrilled with our products in 60-days, please let us know - we want the chance to make things right.

If there are any questions or concerns that we have not addressed in the FAQ section of our site, please feel free to send us an email at info@debriefme.com.